![]() ![]() ![]() Baggage porters and bellhops, known at some hotels as uniformed service attendants, bell attendants, or guest services attendants, are considered front-of-the-house jobs in the hotel industry. He/ She will assist guests/customers with physical disabilities or special needs at the entrance or lobby if required. His/Her duties include greeting guests/customers, directing them to the check-in desk, escorting them and carrying their luggage to their designated rooms. See also How do I track a package with tracking code? What is bellhop in front office? He should also attend the main entrance door and welcome/farewell guests, arrange and manage transfers, help guests with directions and perform as the first and last impression for them. Job purpose: A Bellman’s main duty is carrying luggage for the guests as they come to or leave the hotel. He/She also assists disabled or special needs guests at the lobby. His/Her duties include having to greet guests, direct them for check-in, escort them, and carry their luggage to rooms. Some secondary school education may be required.See also Is Gati a good company to work for? What is the job of a bellhop?.Facilities workers set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms, assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions, assist with installation of audiovisual equipment and help in resolving problems during use and may perform minor repairs on installations and routine maintenance of audiovisual equipment.Train service attendants set and clear tables in dining cars, serve food and beverages, clean sleeping cars, maintain washroom supplies and ensure customer satisfaction and comfort.Ship attendants serve food and beverages, clean cabins, make beds, wash dishes and carry luggage for passengers aboard ships.Baggage porters convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.Guest service attendants carry luggage for hotel guests, escort incoming guests to their rooms, check rooms to ensure they are in order, offer information regarding features of rooms, services of hotel and points of interest, assist guests with special needs, attend to group arrivals and departures, receive and deliver items and messages for guests, handle guest complaints and requests, and maintain luggage storage areas.The following is a summary of main duties for some occupations in this unit group: Support occupations in motion pictures, broadcasting, photography and the performing arts (5227).Room service clerk - hotel (See 6525 Hotel front desk clerks).They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors. This unit group includes workers who carry hotel guests' luggage and escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. 672 - Support occupations in accommodation, travel and amusement servicesĦ721 - Support occupations in accommodation, travel and facilities set-up services.67 - Service support and other service occupations, n.e.c.
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